PRIVACY POLICY
Matherchip Development Co., Ltd.
“the Company” prioritizes the protection of your personal data. This Privacy Policy outlines our practices related to the collection, use, and disclosure of personal information, as well as the various rights of personal data owners in accordance with personal data protection laws.
Collection of Personal Data
We collect personal data directly from you through the following methods:
  • The company's administrators collect and enter personal data into the system.
Types of Personal Data Collected
  • Personal Information
  • Contact Details
  • Account Information
  • Identification Proof
  • Technical Data
  • Other Relevant Information
The table below describes user account information
Types of Personal Data Collected
Description
Personal Information
Your personal information in your user account is as follows:
  • Name and surname
  • Company/Business Name
  • Office Location
  • Profile Picture
  • National ID Number
Contact Details
Your contact details in your user account is as follows:
  • Address
  • Phone number
  • Email
Account Information
Your account information in your user account is as follows:
  • User accounts for executives and employees within the company
Identification Proof
Your identification proof in your user account is as follows:
Technical Data
Your technical data in your user account is as follows:
  • IP Address
  • Website Activity Log
  • Latitude and longitude coordinates
Note
This information is applicable only to users who are executives and employees within the company.
Other Relevant Information
Your other relevant information in your user account is as follows:
  • Bank account number
Minors
If you are under the age of 20 or are legally incapacitated, we may collect, use, or disclose your personal information. We may need to obtain consent from your parents or guardians, or as permitted by law. If we become aware that personal data has been collected from a minor without parental or guardian consent, we will take steps to remove that data from our servers.
Methods of Storing Personal Data
We store your personal data in both paper and electronic formats.
We maintain your personal data as follows:
  • Our servers are hosted by international service providers. The table below lists all external service providers used by our company, along with references to the privacy policies of these external providers.
Third-party service provider
Privacy Policy
Amazon Web Services (AWS)
https://aws.amazon.com/compliance/thailand-data-privacy/
Personal Data Processing
  • We will collect, use, or disclose your personal data for the following purposes:
  • To create and manage user accounts.
  • To deliver goods or services.
  • To improve products, services, or user experience.
  • For internal company management.
  • For marketing and promotional activities.
  • For after-sales service.
  • To collect feedback.
  • To process payments for goods or services.
  • To comply with Terms and Conditions.
  • To comply with laws and regulations of governmental bodies.
Disclosure of Personal Data
We may disclose your personal data to others with your consent or as permitted by law, as follows:
internal organizational management.
We may disclose your personal data within the company as necessary to improve and develop our products or services. We may collect internal data for various products or services under this policy to benefit you and others more.
Business Partners
We may disclose certain information to our business partners for the purpose of contact and coordination in providing goods or services. We will only share the necessary information regarding the availability of these goods or services.
Law Enforcement
In cases where laws or government agencies require, we will disclose your personal information as necessary to authorities such as courts or government agencies.
Duration of Personal Data Storage
We will retain your personal information for as long as necessary while you are a customer or have a relationship with us, or for as long as needed to achieve the objectives related to this policy. This may require continued storage beyond this period if mandated by law. We will delete, destroy, or anonymize your information when it is no longer necessary or at the end of the aforementioned period.
Rights of Personal Data Owners
Under the personal data protection laws, you have the following rights:
Right to Withdraw Consent
If you have given consent, we collect, use, or disclose your personal information, whether the consent was given before or after the personal data protection law came into effect. You have the right to withdraw your consent at any time.
Right to Access
You have the right to access your personal data that is under our responsibility and to request that we provide a copy of such data to you, including disclosing how we obtained your personal data.
Right to Data Portability
You have the right to receive your personal data in cases where we have processed it in a format that is readable and usable by automated tools or devices, and that can be disclosed or used in an automated way. This includes the right to request us to transfer or transmit your personal data in such format to another personal data controller, where it is technically feasible, and the right to receive the personal data that we have transferred or transmitted to another personal data controller directly, unless it is not possible due to technical reasons.
Right to Object
You have the right to object to the collection, use, or disclosure of your personal data at any time if such collection, use, or disclosure is done for necessary operations under our lawful interests or those of any other person or legal entity, within a scope that you can reasonably expect, or for the performance of a mission for public interest.
Right to Erasure/Destruction
You have the right to request the deletion or destruction of your personal data, or to render it unidentifiable, if you believe that your personal data has been collected, used, or disclosed unlawfully or if we no longer need it for the purposes related to this policy, or after you have exercised your right to withdraw consent or to object as mentioned above.
Right to Restriction of Processing
You have the right to request a temporary suspension of the use of your personal data while we are investigating your request for rectification or your objection, or in other cases where we no longer need and must delete or destroy your personal data under relevant law but you request us to suspend its use instead.
Right to Rectification
You have the right to have your personal data corrected so that it is accurate, up to date, complete, and does not cause misunderstanding.
Right to Lodge a Complaint
You have the right to lodge a complaint with the relevant legal authority if you believe that the collection, use, or disclosure of your personal data is a violation or non-compliant with the relevant laws.
You can exercise your rights as the personal data owner by contacting our personal data protection officer as detailed at the end of this policy. We will notify you of the outcome of your request within 30 days from the date we receive your request, in the form or method we have set. If we refuse your request, we will inform you of the reasons for the refusal through various channels such as SMS, email, phone, letter, etc.
Cookies
To enhance your experience and efficiency in using our services, we use cookies or similar technologies to improve access to goods or services, appropriate advertising, and track your usage. We use cookies to identify and track website users and access to our website. If you do not want cookies on your computer, you can set your browser to reject cookies before using our website.
Data Security
We maintain the security of your personal data based on the principles of confidentiality, integrity, and availability. This is to prevent loss, unauthorized access, use, alteration, correction, or disclosure. Additionally, we have implemented measures for data security, covering administrative, technical, and physical safeguards, including access control to personal data.
Notification of Personal Data Breach
In the event of a breach of your personal data, we will promptly inform the Personal Data Protection Committee within 72 hours of becoming aware, as far as possible. In case the breach poses a high risk to your rights and freedoms, we will promptly inform you of the breach and remediation measures through various channels such as our website, SMS, email, phone, letter, etc.
Privacy Policy Amendments
We may occasionally amend this policy. You can learn about the amended terms and conditions of this policy through our website. This policy was last amended and is effective as of June 1, 2022 (2565 in the Thai Buddhist calendar).
Privacy Policy of Other Websites
This privacy policy applies only to the offering of goods, services, and the use of our website for our customers. If you visit other websites, even through links on our website, the protection of your personal data will be subject to the privacy policy of those websites, which we are not associated with.
Contact Details
If you have any inquiries regarding this privacy policy, or wish to exercise your rights, you can contact us or our personal data protection officer as follows:
Personal Data Controller
MATHERCHIP DEVELOPMENT CO., LTD.
17/5 Soi Promsri 2, Sukhumvit 39, Khlong Tan Nuea,
Watthana, Bangkok 10110
Phone: 0957425925 | Email: [email protected]
Personal Data Protection Officer
Mr. Santipap Ongart
17/5 Soi Promsri 2, Sukhumvit 39, Khlong Tan Nuea, Watthana, Bangkok 10110
Phone 095-742-5925